Are you a bad breaker upper?
Topics: Company Culture, Customer Service
7 Comments »

Warning: This post contains shameless, obscure Seinfeld references. What? It’s Friday.

In one of my favorite Seinfeld episodes, The Andrea Doria, Elaine starts dating a guy that is notoriously bad at ending his relationships. He becomes known as the bad breaker upper.

Our selfish, human tendency is to put all our effort into starting a relationship. After all, it gets us what we want and yada yada yada life is good. But what happens when the relationship ends?

Read the rest of this entry »

Gmail going offline: Cool, but necessary?
Topics: Industry Trends
7 Comments »

(full article from CNET on CNN)

Google has announced an experiment to enable Gmail users to read, write, and search their Gmail messages, all while having no internet connection. You could probably remember that time when you got to a coffee shop, purchased a grande non-fat latte, set up shop, only to find out that they were experiencing “technical difficulties” and the internet wouldn’t be up “for awhile.“
Gmail offlineFor me, I’m at Worthwhile or at home over 20 hours per day, having high-speed connections at both places, which makes me think — Even though this is cool technology, is the need really there in the market?

Read the rest of this entry »

What Social Media is Afraid of …
Topics: Industry Trends, Social Media, Web Strategy
15 Comments »

Social media is running scared. Like, really, really scared. As in Bill-Paxton-in-True-Lies scared. For a while now, it’s held on to a dirty, little secret. The masses were so amazed at the positives and potential of their favorite social networks, news sharing sites, and more that they ignored any hint of a negative aspect. But now, slowly, the dirty, little secret is rising to the surface, and social media is totally freaking out.        

Read the rest of this entry »

The #1 Rule In Our Household
Topics: Customer Service
1 Comment »

Through the years, my father has shared a great deal of wisdom with his children. There are several sayings that I remember clearly. As he drove through a parking lot looking for a space, he would often say, “Parking lots are treacherous!” I still think of that when I am tempted to zoom through and cut across a fairly empty lot.

Read the rest of this entry »

Back in time
Topics: Company Culture, History and Philosophy
5 Comments »

One of the things we created when we moved into our new location was a little “nook” with a comfortable chair and a book case for holding reading material. It also gives a place for members of the team to get a change of scenery. It does my heart good to walk through the office and find someone utilizing this little escape area.

That book case also contains some relics from the early days of Worthwhile. I guess you could call it our museum. Looking back on our history, I wish we would have kept a “virtual” museum — copies of software and websites we have created. Looking back always makes you appreciate where you are!

Read the rest of this entry »