Not a two-dog fight (Hello WebTV)
Topics: History and Philosophy
2 Comments »

Assumptions are dangerous. Plain and simple. All the ads on TV today about TV center around Cable & Dish services. I’m not really sure what the Cable advantage would be, to be frank. I haven’t watched cable in 5 years. So, it seems that Satellite TV (Dish or DirectTV) has the upper hand in the media slugfest. But what’s not being advertised may be their greatest enemy. It’s the Web. What isn’t on the Web today? I’m not sure what’s driving down Dish/DirectTV prices more, “th*s *c*n*my” (sorry I don’t let myself say those words together) or the fact that they are afraid of the Web, foreseeing what it could do to their businesses.

Read the rest of this entry »

Where does your service leave your customers?
Topics: Customer Service
No Comments »

Remember The Office episode with Dwight yelling at Michael that if he turned right he’d end up in a lake? Michael turned right anyway, because that is where his GPS led him — and they returned to the office dripping wet and car-less. Unfortunately, this is a universal scene and I’m sure you have a similar experience.

Ours happened when we printed map quest directions to a hotel in Memphis. For over 500 miles those directions were great and we confidently followed every turn. Until less than 1/4 mile of our destination and the last turn was to be a left. Left actually felt wrong, looked wrong, and it was wrong. We ended up at the gates of a large prison!

Read the rest of this entry »

Maranatha Baptist Church Launches Custom Website
Topics: Press Releases
1 Comment »

Maranatha Baptist Church of Clarkston, MI knew their website was outdated and not communicating who they are to their community. The church has a lot to offer, but their site did not say that.

The Worthwhile Company worked with them to design a site that helps the Clarkston community get to know the church. Key focus areas on the home page include meet our members, a featured ministry and a featured event.

Maranatha now has a user-focused site that works for their ministry as a community resource and a visitor connector.

If Computer is the Answer You Might Be Better Off to Change the Question!
Topics: Company Culture, History and Philosophy, Technical
No Comments »

The greatest strength of computers is that they don’t have a specific purpose for their existence. We call them general purpose devices and never before in the history of man have we ever created a device that wasn’t designed for a specific purpose. Cars, microwaves, typewriters, televisions, washing machines and airplanes were all designed with a single purpose in mind.

But computers, what’s their purpose?

Read the rest of this entry »

A Peek Inside My Alltop Feed
Topics: Industry Trends, Social Media
2 Comments »

So, iGoogle is dead to me. No offense to Google, they’re great guys. Mad geniuses even! But Alltop has become my first love for fast news. Alltop took a page out of Drudge Report’s book when they saw its clean, 3-column approach makes for fast browsing and great usability.

Read the rest of this entry »