Planning for “Plan B”
Leslie Ciesielski
Sep29th
Topics: Training
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Last week I set up for a training session on our CMS. 4 clients and me. My laptop died while I was booting it up. No start bar, no icons. What was I going to do? The clients were walking in the door!

A lot of times training is like this — mishaps occur we didn’t plan for. How can we be ready for them? Thankfully, I was able to borrow a co-worker’s laptop and complete my training session, but I don’t know what I would have done if that laptop hadn’t been available.

So now, I’ve decided that I need to have a comprehensive “Plan B.” It’s the only way to keep from having a panic attack! What will my “Plan B” look like?”

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So Far, So Good
David Paxton
Jun2nd
Topics: Company Culture, Training, Web Design
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So I’ve been here at Worthwhile for almost three weeks for my design internship. So far, so good-I can’t complain. I wasn’t completely sure what to expect at first, simply because I’ve never worked in an environment like this before but I can happily say that whatever expectations I may have had coming in, I haven’t been let down…so far. No, but seriously, I don’t think that’ll happen.

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The Positives Found in a Choppy Sea
Louisa Stephan
Feb26th
Topics: History and Philosophy, Training
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While reading through a list of quotations today, I came across one that I really liked: “A smooth sea never made a skilled mariner.” It’s a fantastic viewpoint to have. I could be having a frustrating day because so many things are being thrown at me, or I could choose to learn from the frustrations and acquire some new skills. If all I ever wish for in life is an easy road instead of one paved with difficulty or challenges, I am missing out on many opportunities to learn!

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Is Your Training Worthwhile?
Leslie Ciesielski
Feb6th
Topics: Customer Service, Training
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Beth has written a few blog articles on how she has made our client’s experience with us worthwhile, so I thought I’d write about how we make our training worthwhile for our clients.

I’ve been involved in client training for almost a year and have learned the following tips. After reading these you may think “Well, duh, I already knew that” and if so, GREAT!, but I think they are good reminders of how we can continue to make our client’s experiences with us great ones.

Training Tips

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