Specialists are…special
Topics: Customer Service, Technical, Web Design
1 Comment »

I had some car troubles last week – battery related issues. The car was getting worse as I drove day after day, and as usual I waited until the last minute to get it fixed. I went to a well known auto parts store to get a new battery on my way to work. I think it was out of convenience that I chose this place, I knew where it was and I’ve been a customer several times in the past. batteryThey pulled up my car’s battery model on the screen, and it was $80 for the cheapest battery they kept in stock. Yikes. I wanted to stay more on the low price scale, but I needed it or I may not have gotten to work. The guy behind the counter, after a quick minute of letting me know my options, surprised me with a “Let me tell you where you need to go…” He recommended Battery Specialists, Inc. right up the road from Cherrydale. http://www.abatterystore.com — They do batteries and only batteries, and they do it well. Battery replaced, installed, with a pack of double-a’s to boot, for less than half of my original quoted price.

Why is a car battery experience the subject of my blog this week? Because once again I was reminded of the ultimate value a specialist has to their respective industry. In the earlier days of web design and desktop publishing this is similar to comparing Corel Draw to the Adobe products. Corel had several of the same tools Photoshop, Illustrator and Pagemaker had all rolled into one package, but they were trying to be the “everything” software and consequently could not produce the same quality as Adobe products. Now, Adobe software is the industry standard for these tasks and Corel is rarely used by professionals. At Battery Specialists they KNOW batteries – all kinds of batteries, all kinds of stuff about them. They fixed me up with no delays, with a battery that was less than half of the initial store’s price. The employees were polite, knowledgeable, and willing to help. I left knowing where I’d ever go if I had battery needs again, and knowing where I’d recommend anyone go for battery issues.

It made me proud to be a part of a team of internet and software specialists. The team here at Worthwhile KNOWS interactive applications. We know how to implement websites and software, inside and out. We don’t do print, branding, signage, and everything else under the sun – we do website and software development and we do it well. I’m proud that I can have the same confidence in my company and our offerings that my friend at Battery Specialists has. I hope I can make someone feel the same way about their web experience with Worthwhile – this is what makes a business unparalleled leaders in their industry.

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Comments on: “Specialists are…special”

  • Derek Morrow says:

    We are glad we could help. We definitely try to be the specialists in our industry. The owners strive to keep us informed on all battery information so that we can truly do the job that we set out to do. That job is, making the customer a priority, and giving them the best possible experience when they come to our store. Glad we were able to do that for you. Come see us again!

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