Comments on: That’s Cool http://www.worthwhile.com/blog/thats-cool/ Increasing Your Internet Worth Fri, 27 Jan 2012 22:53:04 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Louisa http://www.worthwhile.com/blog/thats-cool/comment-page-1/#comment-1895 Louisa Mon, 12 Jan 2009 14:41:10 +0000 http://www.worthwhile.com/wpblog/?p=471#comment-1895 Dave, great post. I know of several phrases to avoid (the worst being "cute!"), but I didn't realize that this phrase could communicate a lack of understanding the way the form actually communicates a message. Hmmm, I will definitely think through my responses more in the future. Okay, so reading through some of the Deline comments and what you had mentioned, customers are upset because they can't find the specific kind of orange juice that's denoted on the carton? I'm sorry, but I think that's lame. It's just like when the new facebook came out. It takes a little while to adjust, but maybe that's the point. People don't like change. Maybe if they had kept the words describing the differences in the juices in the same place, they would have had less complaints? Dave, great post. I know of several phrases to avoid (the worst being “cute!”), but I didn’t realize that this phrase could communicate a lack of understanding the way the form actually communicates a message. Hmmm, I will definitely think through my responses more in the future.

Okay, so reading through some of the Deline comments and what you had mentioned, customers are upset because they can’t find the specific kind of orange juice that’s denoted on the carton? I’m sorry, but I think that’s lame. It’s just like when the new facebook came out. It takes a little while to adjust, but maybe that’s the point. People don’t like change. Maybe if they had kept the words describing the differences in the juices in the same place, they would have had less complaints?

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